Refund Policy

Modern Scientific Refund Policy

At Modern Scientific, customer satisfaction is our top priority. If you are not entirely satisfied with your purchase, we’re here to help. Please review our refund policy below:

Eligibility for Refunds

1. Refunds are applicable only for items that are:
2. Unused, unwashed, and in their original condition.
3. Returned with all original tags and packaging intact.
4. Accompanied by the original purchase receipt or proof of purchase.
5. Refund requests must be initiated within 15 days from the date of purchase/delivery.

Non-Refundable Items

We do not offer refunds for the following:

1. Items purchased during sales, promotions, or clearance.
2. Customized or personalized clothing.
3. Gift cards and vouchers.
4. Innerwear or other hygiene-sensitive items.

Process for Refunds

1. In-store Purchases:
2. Visit the store where the item was purchased.
3. Present your receipt and the product for verification.
4. Once approved, refunds will be processed to the original mode of payment.
5. Online Purchases:
6. Initiate a refund request by contacting us at support@modernscientific.in | +91-9760207054.
7. Ship the item to the return address provided. Customers are responsible for return shipping costs unless the item received was damaged or defective.
8. Once the return is received and inspected, we will notify you of the approval or rejection of your refund.
9. Approved refunds will be processed within 7-10 business days to the original payment method.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at support@modernscientific.in| +91-9760207054. with proof of the issue (e.g., photos). We will arrange for a replacement or issue a full refund, including any shipping charges.

Exchange Option

We also offer an exchange option for eligible items. Exchanges must meet the same eligibility criteria as refunds.

Contact Us

For any refund-related questions or concerns, please reach out to our customer service team:

1. Email: support@modernscientific.in
2. Phone: +91-9760207054

Thank you for shopping with Haven India. We value your trust and strive to provide a seamless shopping experience.